When Life360 detects that you have been in a car crash, we'll contact you and any emergency contacts you've added in the app.
Note: Life360 will dispatch emergency services when necessary for the following countries and membership levels:
- Gold and Platinum members in the US, Canada, and the UK.
- Gold members in Austria, Belgium, France, Italy, and Germany.
How It Works
Crash Detection relies on sensors in your phone to detect a significant impact whenever the vehicle is moving at least 25 mph. Therefore, the Life360 app may not detect fender-benders, rear-end collisions, and other minor accidents.
For Life360 to detect a crash:
- Drive Detection must be turned on.
- The vehicle must be moving at a minimum speed of 25 mph at some point within 5 seconds before the collision.
- You must have more than 10% battery on your phone.
- Low Power Mode must be disabled.
- Your phone must have a good cell signal.
- You must enable the following Permission Settings on your phone:
- ‘Always On’ Location
- Motion Activity
- Push Notifications
Note: Even if all the criteria above are met, Life360 may not detect all major collisions due to network outages, algorithm error, availability of GPS location data, sensor error on the mobile device, and crash location outside of a wireless service coverage area, among others. See the Terms of Use for complete details and limitations.
There are some carriers whose cell data may not function reliably while you are on a phone call. If you are in a car crash while on a call, the crash detection may be delayed or not detected at all.
Gold and Platinum members can access 24/7 Roadside Assistance in the US or Breakdown Assistance in the UK for help with minor accidents, towing, jump starts, emergency weather advice, flat tires, lockouts, or if they run out of gas.
How To Enable
To enable Crash Detection:
- Open the Life360 app.
- Tap on the Safety tab at the bottom.
- Under Driving Safety, tap on the toggle to the right of Crash Alerts.
- Tap on Got it.