Drive Detection analyzes phone location and activity to determine when each member is driving. During a drive, it detects potentially unsafe behaviors, such as phone usage, high speed, hard braking, and rapid acceleration. Driving information and events are then shared with the entire Circle. Many families use this information to have conversations about safe driving and keep each other accountable for coming home safely.
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Each member must enable Drive Detection on their account.
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Drives must be at least 1/2 mile and over 15 mph, so some shorter drives may not be detected.
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Drive Detection increases battery usage. Drive detection is automatically disabled when the battery is 10% or less.
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Drive Detection requires the app to be allowed to run in the background and without battery saver mode in use on the phone.
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Drive Detection requires data service and may not function properly if the cell signal or GPS are low or interrupted (e.g., less than two bars).
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Crash Detection* requires Drive Detection to be enabled and a sustained speed of at least 25 mph for at least 30 seconds before the collision. Therefore, fender-benders, rear-end collisions and other minor accidents may not be detected. (See the Terms of Use for limitations of crash detection)
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NOTE: If you're on a CDMA carrier (including Verizon, Sprint, and US Cellular), cell data doesn't always work if you are on a phone call. If you’re on a phone call at the time of a car crash, the crash won’t be detected until after you hang up the phone. If you don’t end your phone call shortly after the crash, we won’t be able to detect it at all.
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Drives showing as trips usually happen due to one of the issues listed above.*Crash Detection and roadside assistance are only available in the United States.
To turn on Drive Detection:
- Tap on 'Settings' in upper left corner
- Tap on Drive Detection
- Tap on the slider to activate
- Do this on each member's device