Here are some common questions about Driving Alerts and Settings
To turn on Drive Detection:
- Tap on 'Settings' in the lower right corner
- Tap on 'Drive Detection'
- Tap on the slider to activate
- Do this on each member's device
How do I turn on/off driving Alerts?
- Tap on 'Settings' in the lower right corner
- Tap on 'Smart Notifications'
- Tap on 'Safe Drive Notifications'
- Tap on the Circle member for whom you want to turn alerts on or off
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NOTE: This setting does not turn driving detection on or off for a member, only the alerts for that member.
What happens when I turn on/off Drive Detection?
Turning on Drive Detection will allow your device to detect your driving information and behavior. Drive Detection can also determine certain events such as phone usage, speed, hard-braking, and rapid acceleration.
NOTE: Drive Detection may increase battery drain. We are constantly improving the feature to keep the battery usage minimal.
How can I tell if Circle members have Drive Detection turned on?
Tap on 'Safety' at the bottom of the screen. Tap on 'Crash Detection'. All Circle members' Crash Detection Status will be shown.
Why does it say 'Drive Detection Off' for one of my Circle Members?
Every Circle member needs to turn on Drive Detection in order for the app to report their driving. To turn this on, each member needs to tap on 'Settings', and tap on 'Drive Detection' and turn the slider ON.
Can someone still receive driving Alerts about me if my Drive Detection is paused?
No. You must have Drive Detection ON if others want to receive alerts.
NOTE: Driving detection and behaviors will not be monitored if the device battery is 20% or less. At that point, the current drive will be shown as having ended.
Can I receive driving Alerts for my other Circle Members when my Drive Detection is paused?
Yes. You will still receive alerts about other Circle members when your Drive Detection is paused as long as you have the alerts for them turned ON.
NOTE: Driving detection and behaviors will not be monitored if the device battery is about 20% or less. At that point, the current drive will be shown as having ended.
I live outside of the U.S. but my Circle member lives in the U.S., will I be able to see their driving behavior? Will they be able to see mine?
Yes, you will be able to see their driving reports if they’ve enabled Drive Detection.
Can I delete my history or driving events?
At this time there is no way to delete your history—either all or part of it.
It is also not possible to delete one or all driving events.
NOTE: It is not possible to print or export driving history, behavior or records. We recommend taking screenshots of any data you wish to save outside of the app.
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