You may be able to see another Circle member moving in real-time if their device has a very strong and consistent connection to the internet. For Gold and Platinum members, turn Drive Detection on to help you see real-time movement.
The app gets a signal every two seconds while being viewed. Press the refresh button or close and reopen the app to reset your 5-minute viewing limit. If the map is only showing a spinning circle, this means that we are not able to detect that member's speed due to their poor connection.
If you are not seeing real-time movement:
- Check your cell signal to ensure it is greater than two bars.
- Charge your phone to at least 10%.
- Allow Life360 to run in the background and without battery-saver mode in use.
- Do not place calls while sending or receiving real-time movement signals. There are some carriers whose cell data may not function reliably while you are on a phone call.