Note: Crash Detection is available in these countries: USA, UK, Canada, Australia, New Zealand, Italy, Netherlands, Germany, Spain, Turkey, France, Sweden, Belgium, Poland, Romania, Switzerland and Ukraine.
When Life360 detects that you have experienced a vehicle collision, we'll contact you and any emergency contacts you've specified in the app.
For Gold and Platinum members, Life360 will dispatch 911 emergency services when necessary.
How It Works
Crash Detection relies on sensors in your phone to detect a significant impact whenever the vehicle is moving at least 25 mph, which means it won’t detect minor accidents like “fender-benders.”
In order for Life360 to detect a crash:
- Admins can ensure Crash Detection is enabled for all Circle members by confirming that they have selected ‘Always’ for location sharing
- The vehicle must be moving at a minimum speed of 25 mph for at least 30 seconds prior to the collision
- The vehicle must come to a sudden, complete stop after the collision
- The phone needs to have a battery charge 10% or more
- The phone cannot be in power-saving mode
- The phone must have a strong cellular signal
- To ensure Crash Detection performs optimally, enable the following permissions
- How to set up permissions
- ‘Always On’ Location
- Motion Activity
- Push Notifications
- How to set up permissions
Note: Even if all the criteria above are met, Life360 may not detect all major collisions due to network outages, algorithm error, availability of GPS location data, sensor error on the mobile device, and crash location outside of a wireless service coverage area among others. See the Terms of Use for complete details and limitations.
To get help with minor accidents, towing, jump starts, emergency weather advice, flat tires, lockouts, and running out of gas, Gold and Platinum Circle members have access to 24/7 Roadside Assistance by tapping the 'Call Roadside Assistance' button in the 'Safety' tab.