How do I cancel my Premium subscription? – Life360

We’re certainly sad to see you go, but we’ve made it easy to cancel your Life360 subscription by following the steps below.

You must cancel your subscription in order to not be billed - Life360 cannot cancel the subscription for you.
Uninstalling the app or deleting the Circle will NOT cancel your subscription.

For Android (Google Wallet subscribers):

Call Google Wallet at 855-836-3987 (press #1)
OR, Log into your Google Play account to manage your subscriptions here: https://play.google.com/store/account/subscriptions

*Watch this video on how to cancel a Google Play subscription

For iPhone (Apple in-app purchase subscribers):

Open the App Store app
Tap on your profile account icon at the top right
Tap on 'Subscriptions' (if you do not see the word 'Subscriptions', it means you do not have any subscriptions with Apple. Another member of your Circle may have purchased Life360.)
Tap on Life360 and 'Cancel Subscription'

For direct-billed credit card members:

Contact us in the app by tapping on Settings, then tap on Support to send us a message. You may also tap on the Contact Us button here.
Let us know that you want to cancel your subscription.
Our team will help right away.

NOTE: You may cancel your account at any time; however, there are no refunds for any unused time on a subscription, any license or subscription fees for any portion of the Service, any content or data associated with your account, or for anything else. Upon cancelling any Subscription Features, your subscription will be valid until your paid period is completed. (Terms of Use, Section D.)

For further help, you can email us at membership@life360.com

Related articles