Why does it say my phone number or email is already in use?

You may see a message that your information is already in use with Life360. 

If you have never created a Life360 account, one of two things may have occurred: 

1. Someone who used to own your phone number has a Life360 account and did not update their information. If a Life360 account was previously created using the mobile number you now own, claim this number. 
   
   
2. Another member may have mistyped their email address. If you are receiving the message that your email address is already in use, contact Customer Care.