NOTE: The Help Alert feature is available to international users of Life360 outside the U.S.
Users in the U.S. and Canada now have the SOS button with expanded features. Learn more about the SOS button.
If you find yourself in a situation where help is needed or if there’s an emergency,
- Tap on the 'Safety' button at the bottom of your screen
- Tap on 'Help Alert'
- The app will start counting down from 10 seconds to 0, giving you the opportunity to cancel if you don't need assistance anymore
Once the countdown reaches '0' Life360 will send an app notification to every member in your Circle. (must allow notifications from Life360)
Your emergency contacts* designated within the app will receive an SMS text message.
- The text message will say where you were when you triggered the Help Alert so you get the assistance you need
*Emergency contacts are people you would like Life360 to contact if we detect an emergency. They will not join your Circle and won’t see your location unless you send an SOS or Help Alert. The people you designate need to accept your invitation to be an emergency contact for your Circle in order to receive Help Alert phone calls and texts from Life360.