Life360 Gold and Platinum members get all the features that come with SOS; in addition to a 24/7 Emergency Dispatch service that will be initiated once the SOS alert countdown has completed. This means that when the countdown is completed, in addition to your Circle members and emergency contacts being alerted, our 24/7 Emergency Dispatch center will be notified. Rather than you having to call for help, our emergency dispatchers will call you to understand your situation and contact the appropriate authorities—such as the police or ambulance—to come and help you. They will also contact your Circle members and emergency contacts by phone until someone has answered and been made aware of the situation to let them know that emergency services have been dispatched to your location.
Like with the free version of SOS, you have 20 minutes after the countdown completes to launch the SOS screen and enter your PIN to cancel the SOS alert before it resets.
If you do cancel the SOS alert during this 20 minute time period, your Circle members and emergency contacts will be contacted over text and a Life360 app notification that your SOS alert has been canceled. We will also request the appropriate authorities to cancel emergency dispatch.
Watch this video that shows how to use the SOS button.
Notification that 24/7 Emergency Dispatch has been activated: