For Life360 Gold and Platinum members, SOS + 24/7 Emergency Dispatch initiates contact with a 24/7 Emergency Dispatch service once the SOS alert countdown is complete. This means that in addition to your Circle members and emergency contacts being alerted, our 24/7 Emergency Dispatch center will be notified.
Rather than you having to call for help, our emergency dispatchers will call you to understand your situation and contact the appropriate authorities—such as the police or ambulance—to come and help you. They will also contact your Circle members and emergency contacts by phone until someone has answered and is aware of the situation to let them know that emergency services have been dispatched to your location.
Like with the free version of SOS, you have 20 minutes after the countdown completes to launch the SOS screen and enter your PIN to cancel the SOS alert before it resets.
If you do cancel the SOS alert during this 20-minute time period, your Circle members and emergency contacts will be contacted over text and Life360 app notification. We will also request the appropriate authorities to cancel emergency dispatch.