In the event of a stolen phone, Stolen Phone Protection provides:
- $100 for Life360 Silver members
- $250 for Life360 Gold members
- $500 for Life360 Platinum members
Members are limited to one claim per year, per Circle. Stolen Phone Protection is available after the first thirty (30) days following enrollment in the applicable membership plan, for subscribers with current plan memberships in the United States and with at least two actively linked members on the account.
To be eligible for Stolen Phone Protection:
- Your Life360 membership must be in good standing (e.g., no past due amount, collections, or defaults on the Life360 Circle administrator’s account)
- Your account must show location history for the stolen phone for the past thirty (30) days
- A police report must be filed for the stolen phone
- Claim forms must be submitted, along with the police report, within fifteen days (15) of the phone being stolen.
To make a claim:
- Tap on the Safety tab
- Tap Stolen Phone Protection
- Tap Start your claim
We will send you a claim form that you will need to attach to the police report filed for the stolen phone. All police reports will be verified with the issuing police department for accuracy.
NOTE: Stolen Phone Protection provides reimbursement for a stolen phone. It does not cover phones that were lost. The required police report must indicate that the phone was stolen. We reserve the right to deny any claims we deem fraudulent in our sole discretion.