Stolen Phone Protection provides USD $100 for Life360 Silver plan subscribers, USD $250 for Life360 Gold plan subscribers, or USD $500 for Life360 Platinum plan subscribers in the event of a stolen phone. Limit one claim per year per Circle. Applies to phones with cellular voice and data capabilities. Tablets and watches are expressly excluded. Stolen Phone Protection is available after the first thirty (30) days following enrollment in the applicable membership plan, for subscribers with current plan memberships in the United States and with at least two (2) actively linked members on the account.
To be eligible for Stolen Phone Protection, (a) the applicable Life360 plan membership must be in good standing (e.g., no past due amount, collections, or defaults on the Life360 Circle administrator’s account); (b) the account must show location history for the stolen phone for the past thirty (30) days; (c) a police report must be filed for the stolen phone; and (d) claim forms must be submitted, along with the police report, within fifteen (15) days of the phone being stolen.
To make a claim, send an email to firstname.lastname@example.org from the account of the administrator for the Life360 Circle covered by the subscription plan. We will send you a claim form to which you will need to attach the police report filed for the stolen phone. All police reports will be verified with the issuing police department for accuracy. We reserve the right to deny any claims that we deem fraudulent, in our sole discretion.
NOTE: Stolen Phone Protection provides reimbursement for a stolen phone. It does not cover phones that were lost. The required police report must indicate that the phone was stolen.