What are Data Breach Alerts?
Data Breach Alerts notify you if we find your family's stolen information on the dark web, where hackers buy and sell stolen data. We'll provide steps to help you avoid identity theft and secure your family's exposed information.
What is the dark web and how does data get exposed there?
Hackers can steal your family's personal information from places that store data, like schools and websites. They can then buy, sell or trade that stolen personal information, like names, emails, usernames, and passwords, on the dark web.
What can result from a data breach?
Your family's stolen information from another company's data breach can be used to steal money from accounts, open credit cards or loans in your name, file fraudulent tax returns, rack up bills, and more.
Why do I need Data Breach Alerts?
1 in 3 families are victims of identity theft -- including 1 million kids. Data breaches more than often lead to identity theft, which can take hundreds of hours to resolve and restore. Data Breach Alerts help make sure it doesn't happen to you by notifying you if your family's personal information is at risk so you can act fast. And, it's free for all members.
How do I turn on free Data Breach Alerts?
- Open your Life360 app.
- Go to the Safety tab on the bottom navigation.
- Tap on Data Breach Alerts.
- Follow the steps on screen until you've turned on Data Breach Alerts.
How do I turn off Data Breach Alerts and what are the implications?
For all members, you can always opt out of Data Breach Alerts by managing your Privacy & Security settings in the Life360 app. Visit Privacy & Security, click/tap on Digital Safety, click/tap on Digital Safety again, and turn the toggle off for Data Breach Alerts. By turning off Data Breach Alerts, we will no longer notify you if your email address or passwords are exposed on the dark web.
Does everyone in my membership circle have Data Breach Alerts?
We will monitor the email associated with all members of the membership Circle, unless the member has opted out of Data Breach Alerts. Please make sure all Circle members' email addresses are up to date in your Life360 app settings under Account.
Why can my entire Circle see my data breaches?
Each year, over 1 million kids have their identities stolen. Since they aren't opening credit cards or applying for leases, theft can often go undetected... for years. Data Breach Alerts give parents a way to catch potential threats to their kids’ personal information and act fast before any of it can be used for identity theft. Family members can also help encourage each other to quickly secure their leaked personal information. If you prefer not to share Data Breach Alerts with your Circle, you can always opt out of Data Breach Alerts in your settings at any time.
What should I do when I get a Data Breach Alert?
Keep your family's passwords secure and change them immediately when you get an alert. If you use the same password for other accounts, we recommend changing those passwords as well. Stay alert for suspicious activity related to the email address that was compromised.