Follow the steps for your device to cancel your membership. Deleting your account or Life360 app does not cancel your membership.
To cancel your membership:
- You must be the Circle Admin.
- You must use the same method you used to subscribe (Apple App Store, Google Play Store, or Life360.com).
Android
In the Life360 app
Note: The ability to cancel in the Life360 app is currently available to a small number of members.
- Tap on Settings.
- Tap on Account.
- Tap on Cancel Membership.
- Review the benefits of the plan you want to cancel and tap on Cancel Membership.
- Select your reason for canceling and tap on Continue.
- Tap on Yes, Confirm Cancellation.
In the Google Play Store
- Tap to manage Google Play subscriptions on your Android phone or open your Google Play app.
- Tap on your Profile Icon on the top right.
- Tap on Payments & subscriptions.
- Tap on Life360.
- Tap on Cancel Subscription.
- If you would like to pause your membership instead of canceling it, tap on Pause payments.
iOS
In the Life360 app
Note: The ability to cancel in the Life360 app is currently available to a small number of members.
- Tap on Settings.
- Tap on Account.
- Tap on Cancel Membership.
- Review the benefits of the plan you want to cancel and tap on Cancel Membership.
- Select your reason for canceling and tap on Continue.
- Tap on Yes, Confirm Cancelation.
- When the App Store screen appears, review the details of the plan you want to cancel and tap on Cancel Subscription.
In the App Store
- Tap to manage your Apple subscriptions on your iPhone or open the App Store app..
- Tap on your name.
- Tap on Subscriptions.
- Tap on Life360.
- Tap on Cancel Subscription.
Life360.com
- Log into your account on Life360.com.
- Tap on Manage Membership.
- Manage Membership will not show if you did not sign up through Life360.com.
- Tap on Cancel Subscription.
Note: We do not refund any unused time on a subscription, license, or subscription fees for any portion of the Service, content, or data associated with your account, or anything else. Upon canceling any Subscription Features, your subscription will be valid until your paid period is completed (Terms of Use, Section D).