Cancel Tile Premium or Premium Protect Subscription

You can cancel your Tile subscription through the same method you used to subscribe (Apple App Store, Google Play Store, or Tile account via Life360.com).

iOS (In-app)

1. On your Apple device, go to Settings.
2. Tap on [Your Name] at the top of the screen.
3. Tap on Subscriptions.
4. Tap on your Tile subscription.
5. Tap on Cancel Subscription.

Android (Google Play Store)

1. Open the Play Store app.
2. Tap on your Profile Icon on the top right. Ensure you are under the correct email address.
3. Tap on Payments & subscriptions.
4. Tap on the Tile subscription.
5. Tap Cancel Subscription and follow the instructions to confirm.

Tile account via Life360 website

1. On Life360 Login Page, tap on Tile Members can access your account here.
2. Enter your Tile account email address and password, or 
   • Tap on Use Link Instead to log in via a link sent to your email.
3. Tap on Continue.
4. Tap on the Account icon in the top right corner.
5. Scroll down to Billing & Premium and tap on Manage Subscription.
6. Tap on the Tile Premium subscription details.
7. Tap Cancel Subscription and follow the instructions.

Refunds are not available for unused subscription time. You will have access to the benefits for the rest of your subscription period.