The 2022 and 2024 Tile lineup (Pro, Mate, and Slim) has a QR code printed on the back.
If you’ve found someone else’s Tile, there are a couple of ways to return it to its owner.
The Tile has a QR Code on the back
Scan the QR code with your mobile device camera. Provide your location or leave a message for the Tile order. If you submit information, the Tile owner will receive a notification that may help them remove their item.
Note: The Tile owner’s contact information is not displayed.
The Tile does not have a QR Code
This applies to older Tile models before 2022 and to the Tile Sticker (2022/2024).
Use the Tile app on your device within Bluetooth range of the Tile. Your app will automatically send an anonymous location update to the Tile owner.
- Download the Tile app and register for a free account.
- Find a safe location to leave the Tiled item.
- Log in and run the app next to the Tile for 2-5 minutes.
- Leave the Tile in the safe location and the owner will be notified.
Be Safe
Where the Tile app records the location of the Tile is where the Tile’s owner will know to come find it. If you don’t want that person to visit you at home, workplace, or current location, move the Tile to a safe public location, like a Police Station or the front desk where you found it, before you run the Tile app.