Replace a Tile Battery

If you double-press the button on your Tile and it does not play a tune, the battery may be dead.

Note: If your Tile is connected to your Life360 app, check that its Press Action is not set to Discreet SOS Alert (2024 models only). This will prevent the Tile from playing a tune when double-pressed.

Only certain Tile models have a replaceable battery.

• For Tiles with non-replaceable batteries, it may be time to order a new device.
• For Tiles with a replaceable battery, follow the instructions below.

Get Started

You will need:

• A new battery.
  • Mate (2020 or 2018): CR1632
  • Tile Pro (2024, 2022, 2020, 2018): CR2032
• A paper clip or precision screwdriver.

You can purchase these batteries at most convenience stores, or you can order them online from Amazon. We recommend the following brands: 

• Panasonic 
• Maxell
• EVE

Note: Other battery brands may cause inconsistent performance.

Replace the Battery

Tile Pro (2024)

1. Locate the pinhole on the back of the Tile above the battery door.
2. Insert the paperclip into the pinhole and press down.
3. Once pressed down, slide the battery door off.
4. Use the paper clip to remove the old battery.
5. Insert the new battery into the battery compartment with the positive (+) side of the battery visible.
6. Slide the battery door back on, ensuring it is completely sealed.
   1. If it is not sealed, it may affect the battery connection and your Tile’s functionality.

Tile Mate (2020 or 2018) and Tile Pro (2022, 2020, or 2018)

1. Apply some pressure on the battery door and carefully slide it off.
2. Use the paper clip to remove the old battery.
3. Insert the new battery into the battery compartment with the positive (+) side of the battery visible.
4. Close the battery door, ensuring it is completely sealed. 
   1. If it is not sealed, it may affect the battery connection and your Tile’s functionality.

Test the New Battery

In the Tile app:

1. Tap on the Tile that you replaced the battery in.
2. Tap on Find. The Tile should ring to show a successful connection.

In the Life360 app:

1. Tap on the keys icon at the bottom of the map. 
2. Tap on the Tile that you replaced the battery in.
3. Tap on Find. The Tile should ring to show a successful connection.

If your Tile still isn’t connecting, check out these troubleshooting tips.

Remove the Low Battery App Banner

1. Open the Tile app.
2. Tap on the Tile that you replaced the battery in.
3. Tap on the Time to replace the battery banner at the top of the screen.
4. Tap on I've Replaced this Battery.
   
   

Recycle the old battery

Help us eliminate excess waste and keep batteries out of landfills by recycling your outdated unit at your local e-waste center. Some participating retail locations near you may also have e-recycling centers.

Tile partners with Total Technology Results to include their database feature in our app (iOS only). Thanks to this partnership, you can see a list and get directions to the e-waste recycling centers nearest you in the United States.

1. Open the Tile app.
2. Tap on the Settings icon at the top right corner of the screen.
3. Scroll down to and tap on Recycle Tiles.
4. Tap on View Locations.
5. Select a location.
6. Tap on Directions to open your device’s map app.