Add Contact Information in the Tile App

In the event your Tile is lost or misplaced, your contact details will only be visible if you have turned on the Notify When Found feature and entered your information.

Enter your contact information

1. In the Tile app, Tap on Settings.
2. Under Account, Tap on Manage Account.
3. Tap on Contact Information.
4. Provide at least one form of contact information:
   • Enter your email address
   • Enter your phone number
5. Tap on Update to save information.

Enter Your Service Location

1. In the Tile app, Tap on Settings.
2. Under Account, Tap on Manage Account.
3. Tap on Service Location.
   • Enter your Country
   • Enter your Zip Code/Postal Code
4. Tap on Update (iOS) or Save (Android).  

Reminder for members registered to Tile Item Reimbursement: If you update your location from a country with Item Reimbursement to one without it, you'll lose access to Item Reimbursement and any existing coverage. If you move to a country where Item Reimbursement is available, you'll need to re-register your items and wait 30 days before submitting a reimbursement request.