Check your order status
You can check your order status on our website. You will need the email address that you used for the order and the Order Number.
Order processing time
Once you place your order, you will receive an order confirmation email from us within an hour of your purchase. Express orders are shipped the next business day and standard orders typically ship within 2 business days after purchase.
Once your order ships
Once your order ships, you will receive a shipment notification email with your tracking information and estimated delivery date. You can sign up for text alerts which notify you the day before your package arrives and on the day it's delivered.
No order confirmation email or shipment notification email received
If you have not received either email within the estimated time, our Customer Care team can further assist you.