Tile, Pet GPS, and Pet Tag purchases made on Life360.com from November 15 to December 24, 2026 can be returned through January 31, 2027, regardless of when your order is delivered.
Orders placed outside the holiday purchase window are subject to the standard Hardware Return Policy.
Your order qualifies for extended holiday returns if:
- You purchased it directly from the Life360 website between November 15 and December 24, 2026.
- Purchases made with another retailer, such as Amazon, are not eligible. Contact the retailer for their return instructions.
- You contact us before January 31, 2027 to start your return.
- The hardware is in good condition with its original packaging.
How to Return Your Order
Life360 does not cover return shipping costs.
- Select Chat with Us at the bottom of the screen to contact our Customer Care team.
- If your order is eligible, the agent provides a Return Merchandise Authorization (RMA) number and return instructions.
- Ship your order back using a service that provides tracking, such as USPS, UPS, or FedEx.