Unable to Activate a Tile in the Life360 App

If you are having trouble activating your Tile:

1. Press the button on the Tile firmly for 1 second.
   1. If the Tile does not play a tune, press the button on the Tile twice in rapid succession.
      1. If the Tile still doesn't play a tune, contact us so we can provide further troubleshooting.
      2. If the Tile plays a tune when the button is pressed twice, the Tile has been previously activated. 
   2. If the Tile plays a tune when you press the button on the Tile once:
      1. Check if your mobile device’s operating system is up to date and compatible with the latest version of the Life360 app.
      2. Force close all apps from your recent apps page.
      3. Restart your mobile device.
      4. Relaunch the Life360 app.
      5. Attempt to activate the Tile again.