To use the Pet GPS, you need to activate it in the Life360 app. Before you activate your Pet GPS, make sure that:
- Your Life360 app is on the latest version.
- Your phone has a stable Wi-Fi or cellular data connection.
- Your Pet GPS is near the phone you are setting it up with.
Membership Required (Already in a Paid Circle)
If the Pet GPS activation prompts you to subscribe to a Life360 membership but you already have one, use the Circle Switcher to confirm you are in the correct Circle. If not, you can Factory Reset your Pet GPS and reactivate it in the correct Circle.
No LED During Activation
If the LED on your Pet GPS does not begin to flash rapidly during activation:
- Ensure the Pet GPS is charged. Connect the provided USB cable to the back of the Pet GPS and to a 5V power source, such as a computer USB port or a certified USB power adapter, appropriate for use in your country. Leave it plugged in for about 10 minutes until the LED begins a slow pulse.
- Reboot your Pet GPS.
- Attempt activation again.
Solid LED During Activation (Does Not Flash)
If you press the button on the top of the Pet GPS and it turns solid, it means the Pet GPS is already activated. Tap on the Keys icon below the map to check for a Pet Tracker in your Items. If one is there, you can link the device directly to your Pet’s Profile:
- Tap on the Paw Print icon below the map.
- Tap on the pet’s profile you want to link the tracker to.
- Tap on Link a Tracker.
- Select the Pet Tracker, then tap Link this tracker.
If you do not see a tracker to link, use the Circle Switcher to check other Circles for your activated Pet GPS. If it appears in a different Circle, you can Factory Reset your Pet GPS and reactivate it in the correct Circle.
Connection Failed
If the app shows that the connection failed during activation:
- Force-close all apps on your phone.
- Open the Life360 app and attempt to activate your Pet GPS again.